Recent updates
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Concepts
Updated onArticleParcels - define property in BIAS Permitting. Information found in the parcel screen includes subdivision information, zoning, occupancy type, etc., as well as the legal description and owner and occupant information.
Permitting Introduction to Permitting Introduction to Permitting
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How Do I Adjust The Basis For Taxes?
Updated onArticleIf the taxable basis needs to be adjusted, and increase or decrease to specific categories are allowed.
Payroll Payroll Maintenance Maintenance
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GL Basics
Updated onArticleFinancials Introduction to Financials Videos
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Utility Billing Processing Checklist - Editable Version
Updated onArticleAttached is a checklist for the utility billing workflow. It can be printed and used as a guide for processing utility bills. This is a general workflow that may not include tasks specific to your entity. Keep in mind any other steps in your billing process like Xpress imports and exports, outsourced printing exports (like Databar), and variations in the Manage Meter Reads steps. If you download the checklist, be sure to add any steps specific to your process!
Utility Billing Before Billing Checklists
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Utility Billing Processing Checklist
Updated onChecklistBilling Month: _______________________________________ Billing Date: ______/______/______
Utility Billing Before Billing Checklists
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Essential Training Checklist - Utility Billing
Updated onChecklistThis is a checklist of Essential topics to learn. Below the topics are links to a guide on the topic. Once the topic is covered, check the box that it has been completed and move on to the next topic. Some instructions will cover multiple topics.
Utility Billing Before Billing Checklists
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How do I change my network profile?
Updated onArticleSometimes a Windows Update or outside process will change your Network from a Private to Public Network. This will often result in poor performance among other issues. So... if performance has always been good but suddenly is not, this is a possible explanation.
Other Software Help Maintenance (Local Install Only)
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What does "Error #7239" mean?
Updated onArticleError #7239 may occur when the internet connection is not able to access the server. This may be due to firewall or proxy blocking access to Pervasive. Contact BIAS Support to resolve the issue.
Other Software Help Maintenance (Local Install Only)
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What does "Error #161" mean?
Updated onArticleThis error prevents users from running BIAS and typically occurs when the Pervasive license has exceeded the number of allowed users.
Other Software Help Maintenance (Local Install Only)
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How Do I Use Keyboard Shortcuts?
Updated onArticleKnowing the keyboard shortcuts will enable the use of BIAS without touching the mouse in many instances. Entering Accounts Payable in particular can be done this way.
Other Software Help Introduction to Springbrook Express Software