Recent updates
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How do I create utility bills?
Updated onArticleBefore starting this section, be sure to complete How do I manage meter reads?
Utility Billing Processing Bills Processing Bills
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How do I create a new billing date?
Updated onArticleBefore starting this section, be sure to complete Customer Maintenance - Before Billing
Utility Billing Processing Bills Processing Bills
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How do I manage meter reads?
Updated onArticleBefore starting this section, be sure to complete How do I create a new billing date?
Utility Billing Processing Bills Processing Bills
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How do I process meter changeout work orders?
Updated onWorkflowChanging out meters creates two sets of reads on the next bill, one for the old meter and one from the new meter. BIAS will automatically calculate the correct consumption if the meter changeouts are processed through the work order function.
Utility Billing Before Billing Before Billing
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How do I process customer move in & move out changes?
Updated onWorkflowProrated Final Bills and New Bills need to be added when customers buy and sell houses or change tenants in a rental property. In order to prevent billing errors, be familiar with the entities current policies on prorating bills. Check the policy to see if prorating is allowed and or if a read is done when a customer moves out.
Utility Billing Before Billing Before Billing
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How do I enter adjustments, credits & prorated bills?
Updated onWorkflowBefore processing monthly billing, all necessary adjustments, credits and prorated bills should be entered.
Utility Billing Before Billing Before Billing
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How do I Install/Move Springbrook Express?
Updated onArticleMoving BIAS to a new server can be completed by following these steps:
- Copy BIAS to New Server
- Modify magic.ini for New Server Paths
- Deactivate the Pervasive License on the Original Server
- Install Pervasive on the New Server
- Activate the Pervasive License
- Install Shorcuts
Most issues may be resolved under the Troubleshooting heading.
Other Software Help Maintenance (Local Install Only)
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How do I install myExpress?
Updated onArticle- Go to client's data directory.
- Copy Magic.ini
- Paste Magic.ini
- Rename to myBIAS.ini
- Open myBIAS.ini with notepad
- Locate "Start Application Line"
- Change "StartApplication" to path to myBIAS.ecf (C:\BIAS_6\Program Files\Shared\ViewInExcel\myBIAS.ecf)
- Change "InputPassword" from "Y" to "N"
- Change "InputDate" from "Y" to "N"
- Go to any BIAS shortcut
- Copy shortcut
- Paste Shortcut
- Rename shortcut to "myBIAS"
- Right click and choose properties
- Change the "Magic.ini" to "myBIAS,ini"
- Share shortcut to client machines
Other Software Help Maintenance (Local Install Only)
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Chart of Accounts Maintenance
Updated onArticleFinancials Introduction to Financials Videos
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How do I generate a Payroll Cost Report? Article
Updated onArticleThe payroll cost report is useful for seeing payroll costs and determining payroll costs for budgeting.
Payroll Payroll Maintenance Maintenance