Attached is a checklist for the utility billing workflow.  It can be printed and used as a guide for processing utility bills.  This is a general workflow that may not include tasks specific to your entity. Keep in mind any other steps in your billing process like Xpress imports and exports, outsourced printing exports (like Databar), and variations in the Manage Meter Reads steps.  If you download the checklist, be sure to add any steps specific to your process!