The first set of instructions are for adding Springbrook Express Cloud program to a new computer. The second set is for adding Springbrook Express On-Prem program to a new computer.
Cloud
Step 1: Go to express.springbrookonline.com (different browsers may vary)
Enter the cloud credentials your entity was provided with. Each of your entity's users should have their own cloud credential user ID and PW then click Sign In.
when asked if you want to reduce the number of times you are asked to sign in, choose Yes.
The icons to open the program will appear. One icon will be for your main dataset and another for your test dataset. Timesheet users may have additional icons for MyExpress.
In the top right hand corner is the icon used to download the desktop program, used to run the cloud program from an RDC desktop app. Click the floating head inside the circle then choose download client
The following screen appears:
Choose "Download" on the left hand side. This downloads the client install and install instructions to the web browser's download folder. Open the downloads folder and find the following file. Open the zip file to show the ClientDownloader install program and the SBX Desktop Client Installation PDF instructions.
The file can also be downloaded here:
Run the Clientdownloader program. There should be 2 options, Install Full Client (requires admin rights) or Install Basic Client, use the Install Basic Client. After the install is completed there should be a shortcut on the client's desktop. Double click the shortcut to open.
A Creat Connection button will be available. Click the create connection button. Enter Express.springbrookonline.com in the server address field then click next.
Choose Advanced Settings
Enter the Name: SBX Enter your connection username and connection password. Check the Auto Login checkbox. Enter the Domain: springbrookonline.com then click OK. The following icons should appear and the program is ready to be used. Click your SBX7 entity name (not the SBX7 Testing) to open the program and then use your regular program username and password to run the program.
If any issues are experienced, please log into support and a support person will assist.
On-Prem Installation (this is if you are running the program and data on your computer(s) and not running our cloud program).
Locate folder under BIAS_6 named ‘Install’ or ‘Installation Files.’ This location should have the needed files, if not, BIAS can transfer them to you.
Install the Pervasive Client
- Determine Pervasive version and type. Pervasive versions 10.##.###.###, 11.##.###.###, and 13.##.###.### are currently used by BIAS and will be installed either as a Server or Workgroup on the server.
- Look in the installation folder to see which version is in use. 11.30 is the most common release. Some customers may have 11.10, 11.20, 13.10 or 13.20 and there are some various v10.## out there as well.
- If Pervasive was upgraded at some time there may be multiple versions in the folder, if you are not sure which to use, log into the server, check the programs list, it should have the current version listed.
- Starting with v13, the exe's still start with PSQL but it will be named/installed under Actian not Pervasive in the Programs list.
- Examples of Pervasive Versions
- PSQL-Server-11.30.030.000-win.exe
- PSQL-Workgroup-11.30.030.000-win.exe
- PSQL-Client-11.30.030.000.win.x86.exe
If there is a ‘Server’ version, the ‘Client’ exe needs to match.
Workgroup versions prior to 11.30.###.### can use either the ‘Client’ exe or if there is no client.exe in the install folder, the Workgroup install contains the install client option.
If the version is 11.30 or higher and there is no client exe, BIAS Support can provide that.
A full workgroup install on a client works but the client install is preferable.
- Once the client install exe is located:
- Run it
- Install as a service not application
- Use defaults for the remaining options.