All payments are entered into Cash Receipts. There will be some variation in the data entry depending on the type of receipt. Treasurer's Receipts are straightforward entries. Animal licenses and Business licenses have mini-databases associated with them to track their specific information. Utility receipts will link with customer billing information. BIAS also has the ability to create custom receipt types if needed.
General Notes about Cash Receipts:
- All receipts need a customer. A general "Walk-In Customer" or "Misc. Customer" can be created for receipts where the history does not need to be tracked.
- Customers can be created during receipt entry.
- Each BIAS Cash Receipts user is given a Cash Receipting ID. The password can be different than the primary BIAS log in.
What type of transaction are you receipting?
Go to Cash Receipting > Cash Receipts
- Click Add New
Record how the customer is making the payment:
Cash Click in Check field without any other entry, tab through to Amount and it will automatically populate.
Check enter Check number in Reference tab to Amount and it will automatically populate.
Cash & Check Enter check number in Reference tab to Amount edit to match portion being paid by check, tab to Cash remainder will populate automatically.
Credit Card or EFT Enter a number in CC/EFT or enter the word "EFT" tab to Amount and it will be populated automatically.
The Treasurer's Receipt can cover a wide range of electronic and physical receipts. Treasurer's Receipt Types can be customized to include types that are often used or organize them in such a way that only related receipt types are seen. For example; building permit types. There are a few considerations when defining new receipt types, contact BIAS Support or submit a ticket for assistance.
Similar to Batch Payments, generic customers can be defined for receipts where you do not need to research the account history. Consider using "Walk-In-Customer for example." When using regular and large receipts it is recommended to create a Customer for that situation, even if it is only used once.
How do I add a Treasurer's Receipt?
Utility Payments cannot be entered on a date before the last closed billing period. For example, if the Billing date is June 30th and the billing period is closed, the first day that payments can be entered is June 30th
Go to Cash Receipting > Cash Receipts
- Click Add New
- Enter Customer number or double-click in the Customer field for select from list. If you need to add a new utility customer, see How do I add a new utility customer?
What type of Utility Payment needs to be made?
Choosing the customer is an important part of distinguishing between an individual and a batch payment. Individual payments are intended for customers who come to the counter and request a receipt. Batch payments are usually entered at the beginning or end of the day and reflect drop off or mail-in payments. When choosing an individual Utility Billing Customer, BIAS will assume that it is an individual payment. If the customer account called Utility Payments or Batch Payments is chosen, the system defaults to a batch payment.
If the customer is paying a partial amount, edit Payment field to correct amount being paid. If customer is paying the full balance, there is no need to edit the Payment field. Tab to the following fields to record how the customer is paying.
Cash Tab the Cash field without any other entry the amount will populate automatically.
This will open a prompt to print a receipt, click Cancel or Print
When a customer makes an overpayment the customer balance due must be overwritten with the total amount of the payment.
At any time partial utility payments can be accepted. Edit the payment total to the partial amount rather than leaving the customer's full default balance. The amounts applied to various service categories are cascaded starting with late fees and interest in all categories, then other charges in all categories, and finally basic and consumption charges starting from the bottom with water paid last.
Begin the transaction is the same as any receipt. When entering the Customer a generic customer is selected when doing batch utility payments. This can have a name like "Utility Payments" or "Batch Payments" When these are selected, the Batch Pymt option is automatically checked. If a non-utility customer is selected in conjunction with a Utility Payment type, by default it will assume that it is a batch payment.
BIAS maintains an animal database that helps search for animals, print lists for animal control staff, or run renewal notices easily.
Go to Cash Receipting > Cash Receipts
- Click Add New
- Enter Customer double click in the customer field to select from list or create a new customer. Find instructions on How to Enter a New Customer?
- Enter Payment method & Amount paid for instructions on how to enter payment methods see How Do I Enter Cash Receipts? (Subsection Treasurer's Receipt)
- Click Save & Next or Save & Close
BIAS maintains a database for business licenses so it can easily be searched for business data which can be easily edited during the transation.
Go to Cash Receipting > Cash Receipts
- Click Add New
- Enter Customer double click in the customer field to select from list or add a new customer. How Do I Add A New Customer?
When clicking Save & Close or Save & Next a printer prompt will appear to print the receipt and the Business License. The license can also be printed at a later date.
- Click Print to print Business License and Receipt if desired
Do you want to continue with how to print a Business License?
How to I print a Business License
- Select Printer
- Click Print